Building Relationships

Decision Making Clarity

Clarity Before Consensus

TL; DR: Clarity saves time. Consensus feels safer, but it’s expensive. Clarity feels hard because it risks disagreement. Consensus feels easier because it avoids it. Instead of naming what’s there, leader hedge their views mistaking politeness for progress. Consensus becomes a way to obscure instead of decide so confrontation gets avoided at the expense of […]

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Low Performing Teams

Let the Dead Teams Die

Some teams are like plants that never take root. We can water them, move them to better soil, even talk to them every day, but nothing grows. The team’s output is low. Accountability is spotty at best. The work gets done, but never in a way that pushes quality or the mission forward. Performance plateaus,

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Levels of Coaching

The Four Levels of Coaching

When I first meet with clients, we talk about the difference between mentoring and coaching. These two spaces share a lot in common so they’re easily conflated, and I’ve shared previously my pithy way of approaching the topic: Mentors answer questions. Coaches question answers. Even after we had talked it through, clients would struggle. I

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