consistency

Trust Is Consistency Over Time

I can’t tell you how many times I heard LinkedIn’s former CEO Jeff Weiner echo these words. Trust is consistency over time. There’s no shortcut for either. It’s great advice whether we’re an aspiring or experienced leader. And I think it’s just as appropriate for coaches. Why? We don’t have this pesky thing called authority, […]

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conditions of satisfaction

Introducing Conditions of Satisfaction to a Team

Last we talked, I was arguing that if estimates are supposed to be accurate, we’d call them actuals. That’s not to say that estimates are meaningless. When used appropriately, they’re valuable and serve an important purpose. Instead, my point was this: Estimates are about mathematics. Expectations are about human connection. That difference matters. Speaking of

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Start With Your Beliefs

Start With Your Beliefs

I’m a Technical Program Manager. At least, that’s what you’ll find on my business card, but it’s not what I enjoy most. I enjoy coaching. I enjoy helping people find the answers inside themselves instead of offering up my own solutions. After all, my teams are the ones in the trenches. They have the best

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agile isn't perfect

Agile Isn’t Perfect

No one’s perfect, especially me. Or you. Agile isn’t perfect either. Everything and everyone has their shortcomings, and I believe it’s important to acknowledge them. To be clear, I’m not talking about where a traditional approach is more suited than an agile one. No. Instead, I intend to talk about situations where an agile approach

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