I recently had the honor of meeting and learning from Jeff Sutherland, the co-creator of Scrum. He was teaching a Certified ScrumMaster (CSM) course in Palo Alto here in Silicon Valley. Granted, I’ve had my CSM for many years, but it was an excellent opportunity to learn from one of the titans in the Scrum space so I wasn’t passing up this opportunity.
His class made me realize something. Sitting in a lecture and listening is easy, but learning? Learning is hard, and you’re likely not as good at it as you might think. How many of us have attended a two-day seminar, returned to work, and then did nothing differently? By my definition, you’ve learned nothing:
Learning – Knowledge or experiences that eventually lead to a change in behavior.
I adopted this definition from my MBA professor Bret Simmons, and while today’s topic isn’t about agile, it’s just as important. As I wrote about previously, scrum masters are dot connectors. Each dot is a lesson or experience, and each connection is how we apply that learning to benefit our organizations. Further, I fervently believe that a scrum master who’s not learning and evolving is no longer an asset to his or her team. So here are my tips to help become a better learner:
- Write a synopsis. Don’t write what you’ve learned. Instead, write what you intend to do differently when you return to work. Create action items for yourself that you’ll complete when you’re back in the office. Finally, use this list to hold yourself accountable. It should be brief, organized, and to the point. As an example, here’s an excerpt from my CSM training with Jeff.
- Teach it. When you return to work, find a person or group of people to discuss what you learned. The synopsis you crafted will help here. By teaching what you’ve learned, you’ll solidify your training, and it might gain you allies as you attempt to apply any new learnings.
- You get what you put into it. If you think you have nothing to learn from some upcoming training, you’re guaranteed to get nothing from it. It’s the epitome of a self-fulfilling prophecy. Be open minded and be willing to admit that, no matter the topic, there’s always more to learn.
- Contribute. I’m a hard-core introvert, and speaking up in a crowd isn’t easy for me. Nonetheless, I will always come out of my shell from time to time to ask a few questions or to share my experiences with the class if it helps emphasize the teacher’s point.
- Judiciously highlight. I do most of my reading from a Kindle. Whenever I run across passages that make me think, reinforce an important lesson, or is quote worthy, I highlight them. That might seem obvious, but the benefit of highlight on a Kindle is that I can log onto Amazon and re-read any of my previous highlights when the time comes. Click this link to log into your own Amazon account and view any of your previously highlights.
- Vary your inspiration. Don’t learn from just a single source. Learn from as many as you can find. Learn from those with opposing views. Determine where common themes exist between various experts because that is where the fundamentals lie. Remember that there never is one right answer to any question, and I believe that learning from a multitude of sources creates depth of understanding.
I hope you find some of these tips helpful. They’ve served me well over the years, and if you have your own to add, I welcome them in the comments below. Until next time.
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